Privacy Policy
Last Updated: December 15, 2023
1. Information We Collect
At Sablier Watches, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1.1 Personal Information
We may collect the following personal information when you interact with our website or services:
- Contact Information: Name, email address, phone number, and postal address
- Account Information: Login credentials and password (if you create an account)
- Purchase Information: Payment details, billing address, and purchase history
- Communication Data: Information provided through contact forms, email correspondence, or customer service interactions
- Marketing Preferences: Your consent choices regarding marketing communications
1.2 Automatically Collected Information
When you visit our website, certain information is automatically collected:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, referring websites, and interaction patterns
- Location Data: General location information derived from your IP address
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: Processing orders, fulfilling purchases, and managing customer accounts
- Customer Support: Responding to inquiries, resolving issues, and providing assistance
- Improving Our Website: Analyzing usage patterns to enhance user experience and functionality
- Marketing: Sending promotional materials, newsletters, and updates (with your consent)
- Security: Protecting against fraudulent activities and maintaining the integrity of our website
- Legal Compliance: Fulfilling legal obligations and responding to legitimate requests from authorities
2.1 Legal Basis for Processing
We process your personal information based on:
- The necessity to perform our contract with you (e.g., processing your order)
- Our legitimate interests (e.g., improving our services)
- Your consent (e.g., for marketing communications)
- Compliance with legal obligations
3. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.
3.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Targeting/Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness
3.2 Cookie Management
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
4. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third parties that help us operate our business (e.g., payment processors, shipping companies)
- Business Partners: Companies we collaborate with to offer joint promotions or services
- Legal Authorities: When required by law or to protect our rights and safety
We do not sell your personal information to third parties. Any third parties who receive your data are required to maintain its confidentiality and security.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request limitation of the processing of your data
- Data Portability: Request transfer of your data to another service provider
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Revoke previously given consent for data processing
To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to ensure that your information receives adequate protection in accordance with applicable data protection laws.
9. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sablier Watches
3512 Treutel Creek Suite 584
Columbusfurt, HI 17471-4770
Email: [email protected]
Phone: +1 (930) 208-2163
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.